A: To verify coverage, please contact our SAIN office prior to seeking medical attention, at +52-653-536-7800 ext. 1 (Administration), ext. 2 (Mexicali network), ext. 3 (San Luis network), ext. 4 (Dental Services).
Q: When will I be eligible to use SAIN services?
Q: How do I set an appointment to see a practitioner?
A: Stop by our office to request a pass. Once received, you may visit any of the practitioners from our medical panel list. Please note, doctors welcome walk-ins. If you need more information, feel free to call us at 653-536-7800
Q: What do I need to bring to my medical appointments?
A:Applicable co-pays and valid photo ID must be presented to the primary care doctor at the time services are rendered. If an employee does not have an photo ID available, they can request an ID at our SAIN office.
Q: What is my co-pay?
A:Copay’s are based on the employee’s medical plan. If unsure, contact our office to verify copay.
Q: How do I get a SAIN ID card?
A:Send us a message through our contact form or give us a call at 653-536-7800 to schedule a visit. Walk-ins are welcomed.
Q: What is SAIN’s address and business hours?
A: Our office is located in Av. Sonora & 4ta #400, San Luis Río Col. Sonora 83440
Business hours are as follows:
January – June: Monday thru Friday 8AM to 6PM
July – December: Monday thru Friday 9AM to 6PM